INFORMATION TECHNOLOGY COST MANAGEMENT

Course

This ‘Fundamentals’ course is aimed at learning real-world IT cost  analysis and IT budget development and implementation skills that can be used in the workplace especially in an organization with high IT investment.

Course delegates or course participants ;should be able to return to their working environments and work as effective Cost Management  team members immediately adding value and building effective relationships with business and IT stakeholders.

The course uses case studies to analyze approaches to managerial cost investment and operation (capex and opex) The course also covers the application of decision and control models, planning and control in IT cost management, while also concern on  decision control models, and cost planning. and control

1.     To have thorough  understanding on the IT cost management including all the parameters and issues related

2.     To have complete perspective on IT Investment Management Process

3.     Work with business users  (stake holders) to define  different types of IT cost investment and operation

4.     A framework to calculate Total Cost of Ownership (TCO) for  IT enterprise resource  systems

5.     To have capability to break-down complex IT cost  scenarios or cost problems into process and data models (cost management related)

6.     To Have capability in implementing modern cost management concept as related to IT infrastructure

7.     To have capability to reduce and optimize IT cost as related to the investment, operation and maintenance of  IT installation and the infrastructure

·         Provides a reinforcement session for those IT staff  who have   been doing the job for many years but have never received formal training in IT cost management

·         Provides a ‘standard’ approach to be adopted by teams who might currently be using a mix of different techniques in IT cost managementand.

Module 2 – : Performance Evaluation

Outcomes: Understand the relationship between IT Cost  Management control and IT performance evaluation such as:

·         Identify the objectives of  IT cost management control

·         Identify the types of IT Cost control systems

·         Explain the application of control to IT cost centers, IT revenue centers and IT profit centers

·         Understand how the balanced scorecard supports strategic cost management

Module 3 – Strategic Investment For Information Technology

Outcomes

Describe the function of a strategic investment unit

Discuss implementation of appropriate transfer prices

Calculate return on investment, residual income and economic value added, and use them to evaluate the performance of a business unit

Module 4 – IT Cost Management Information

Outcomes

·         Explain how IT cost information is used in different types of investment for infrastructure’

·         Identify the  functions of IT Cost management

·         Understand the use of IT cost information in support of different IT investment strategies

·         Describe the influence of modern management techniques on IT cost management

·         Allocate shared support costs to IT production

·         Allocate shared cost to products that result from a single process

Module 5 – The Flexible Budget and Standard IT Costing

Outcomes

·         Identify and explain control systems and uses of standard IT costing

·         Distinguish between effectiveness and efficiency in IT Cost Management

·         Construct a master IT investment  budget

·         Develop a flexible IT  investment budget

·         Calculate direct input variances in IT investment budget

Module 6 – Flexible Budget: Analyzing Factory Overhead

Outcomes

·         Distinguish between the control purposes and the costing purposes of standard costing for IT overhead

·         Calculate, explain and record the overhead variances in IT budget

Module 7 – Operational IT Cost

Outcomes

·         Explain, calculate and use the operational data on IT costs

8.     Module 8 –  Total Cost of Ownership (TCO) for  IT enterprise resource  systems

Outcomes

·         Distinguish among the components of Total Cost of Ownershio (TCO)  as related to mcosting purposes of standard costing for IT overhead

·         Calculate, explain and record the overhead variances in IT budget

Module 9 – Strategic Investment for IT Infrastructure

Outcomes

·         Describe the function of a strategic investment in IT Infrastructure

·         Discuss implementation of appropriate investment

·         Calculate return on investment, residual income and economic value added, and use them to evaluate the performance of IT strategic investment

Module 10 – Review

Revisit the key learning points from the course and looks at why IT investment and cost management  can go wrong and how good cost management can prevent it.